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Kondela B2B: furniture wholesale portal connected to the Llarik ERP

Office chair catalogue in the Kondela B2B portal in a browser window and a worktop detail on a phone

For Slovak furniture wholesaler Kondela, SmartBase developed a B2B portal where partners from five countries can order. They see individual prices and delivery dates. The B2B portal is connected to the Llarik ERP. In the B2B portal, partners can also order made-to-measure goods, upload an order for several jobs in one go and download invoices. In the same portal, Kondela’s sales representatives keep track of their partners and order on their behalf.

Partner price lists had to stay in the Llarik ERP alone

Kondela needed partners to order in the portal at the price and delivery date that apply in its Llarik ERP. Partners do not all pay the same prices, and Kondela keeps the price lists that apply to them in the ERP.

If the portal calculated prices its own way, Kondela would have to maintain the same price lists in two places.

Partners from different countries need to see a different product range, be able to order made-to-measure worktops and buy for several of their own jobs in one cart. The portal is also used by the sales representatives who look after them.

The main requirement was therefore a portal that follows the Llarik ERP for prices and delivery dates and also meets these partners’ needs.

Project scope

Orders per year
60,000+
Placed through the portal by partners and sales representatives
Active partners
800+
Companies that ordered through the portal within a year, branches not counted separately
Orders since launch
200,000+
The portal has been running since 2023

What the portal exchanges with the Llarik ERP

Llarik ERP

Kondela’s ERP

→ Kondela B2B portal

  • Prices and delivery dates
  • Partner assignment by country
  • Partners and branches
  • Invoices and payment status
  • Orders

← Llarik ERP

  • New orders
  • Sales representatives’ notes

Kondela B2B portal

Partners and sales representatives

From the Llarik ERP, the Kondela B2B portal takes prices and delivery dates, the assignment of partners by country, partners and their branches, invoices with their payment status, and the orders a partner sees among their documents. New orders and sales representatives’ notes on partners go back to the Llarik ERP.

What challenges the SmartBase B2B portal helped Kondela tackle

The cart in the Kondela B2B portal by SmartBase: for the royal beigemarble worktop, 2.8 cm thick, the line total is recalculated as soon as the length changes from 4000 to 2400 mm. (The video shows sample data.)

The partner orders a worktop cut to the length they need

Challenge

In the portal, a partner could only order a whole worktop, even though Kondela also sells worktops cut to size. The partner needs to enter the length their customer wants and know what the worktop will cost them.

Solution

  • The partner enters the worktop length right in the cart, next to the item.
  • They see the price of the worktop as soon as they enter the length, before they send the order.
  • On the order line in the Llarik ERP, Kondela then sees the length the partner entered.
Importing an order in the Kondela B2B portal: the partner uploads a file with three office chairs for two of their own orders, and three lines appear in the cart, each with the partner’s order number. (The video shows sample data.)

One order covers goods for several of the partner’s jobs

Challenge

A partner puts together one large order covering several of their own jobs. Each job has its own order number on the partner’s side and sometimes a different delivery address. Without splitting the cart, the partner would have to build and send a separate order for each job.

Solution

  • The partner uploads a large order to the cart in one go from a file with product codes, quantities and their own order numbers.
  • The cart is split into several orders by the partner’s order number and, where Kondela allows it for the partner, by delivery address as well.
  • The partner sends one cart, and the Llarik ERP receives a separate order for each of their jobs.
List of office chairs in the Kondela B2B portal catalogue with the columns Name, Code, Availability and Price
The catalogue of the Kondela B2B portal: for office chairs, the Availability column distinguishes between goods in stock, in stock at an external warehouse and sold out. (The screenshot shows sample data.)

Partners know the delivery date before they order

Challenge

Before placing an order, a partner needs to know whether Kondela has the goods in stock and when it will deliver them. What the partner can promise their own customer depends on the delivery date.

Solution

  • The portal shows product availability in Kondela’s own warehouse and in the external warehouse.
  • The partner sees sold-out goods flagged right in the catalogue list.
  • The partner sees the delivery date calculated by the Llarik ERP in the catalogue, in the cart and in the order confirmation email.
  • If something in the cart is out of stock, the partner chooses before sending whether Kondela should wait for the complete order or fulfil it even if incomplete.

  1. Partner

    Logs in to the portal

  2. Kondela B2B portal

    Shows the product range of the partner’s country

  3. Partner

    Orders goods from this range

Partners see only the goods they can order from Kondela

Challenge

Partners in different countries should see a different product range. If the portal showed the whole catalogue, a partner could pick goods that Kondela does not offer in their country.

Solution

  • The portal shows the product range according to the partner’s country.
  • The portal distinguishes between main partners and their branches, and Kondela’s largest partner in Romania has more than 60 branches in the portal, which generate more than 7,000 orders a year.

The partner opens their documents

Is the invoice unpaid and overdue?

Yes

The portal flags it as overdue in the invoice list

No

It stays in the list without a flag

Invoices and orders are in the portal for partners to download themselves

Challenge

Partners want to download invoices and orders themselves, whenever they need them. They also need to see which of their invoices are overdue.

Solution

  • The portal flags an unpaid overdue invoice right in the invoice list.
  • The partner finds a new invoice from the Llarik ERP in the portal within a few minutes, together with its payment status.

  1. Sales representative

    Opens their zone in the portal

  2. Kondela B2B portal

    Their partners with details and notes

  3. Sales representative

    Orders for a partner at the partner’s prices

Sales representatives have their partners in one place

Challenge

Each of Kondela’s sales representatives looks after their own partners and needs an overview of them. They want each partner’s details at hand and a place to keep notes on them.

Solution

  • Sales representatives have their own zone in the portal with a list of their partners.
  • For each partner, they see details and keep notes that are also saved to the Llarik ERP.
  • A representative can order in the portal on a partner’s behalf and sees the partner’s prices while doing so.
  • This way, representatives place more than 8,000 orders a year, and in Romania they account for more than 70% of the portal’s orders.

Partners in five countries buy through one Kondela portal

Today, Kondela’s partners order in their country’s currency and with its shipping terms, at prices from the price lists in the Llarik ERP and with promotions Kondela sets up directly in the portal. A sales representative who orders for a partner sees the same prices in the portal as the partner does. We have been developing the portal since 2021 on our iObchodník platform for sales representatives and B2B partners.

Users
Partners and their branchesSales representatives
System
Llarik ERP
Partner countries
SlovakiaCzech RepublicHungaryRomaniaCroatia
The cooperation opened up new possibilities for us, and the result is a website that matches our ideas and needs. During the project, we looked for solutions together and gradually fine-tuned the individual details so that the result would serve its purpose as well as possible. Overall, we rate the cooperation positively and are pleased with the final form of the website.
Matej Medvecký
IT department, KONDELA s.r.o.
Translated quote
Frequently asked questions

Questions about a B2B portal connected to the Llarik ERP

Yes. For the furniture wholesaler Kondela, SmartBase developed the Kondela B2B portal, where the Llarik ERP calculates the base price of every item from the partner’s price list. Kondela sets promotions and shipping directly in the portal.

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